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Delivery Policy

  • Delivery of the Product shall be made to the address specified by the Buyer in its Order in the Site.
  • DKSL has the right at any time to sub-contract all or any of its obligations for the sale of the Product or appoint any suitable third party courier service company to ship and deliver the Product without giving notice of the same to the Buyer.
  • DKSL will make every reasonable effort to ensure the timely delivery of the Product. However, since the delivery of the Product is through a third-party courier service company, any dates quoted for delivery of the Products are approximate and best estimates only. The time for delivery/performance shall not be of the essence of the Terms and Conditions and DKSL shall not be liable for any delay in delivery or performance howsoever caused.
  • DKSL will pack the paid orders from our warehouse within [ thirty (30)] working days from the date of payment and order. Delivery normally takes about [seven (7)] working days from the time of dispatching the order to reach you, if your Order is within Malaysia. If your Order is made outside Malaysia, the delivery timeframe shall be dependent on your location.
  • Notwithstanding Clause 5.4 above, DKSL reserves the right to extend the delivery timeline of the Product for an additional seven (7) to fourteen (14) workings days from the estimated delivery timeframe as mentioned in Clause 5.4 subject to the level of customization of the Product.
  • We will not be responsible for any Product lost or damaged in transit once it has been handed over to the courier company as the courier company shall be solely responsible for the delivery of the Products.